Success stories live here.
Success Stories
(64) Happy Clients
Wisconsin Realtors Association talks about MOLD
Managing the Mold
Cigarette Smoke Odor Removal
Randy,
Thanks for a great job with our property in Sun Prairie. We were very frustrated with the cigarette smoke smell and basement smells when we bought the property in August. We inquired with several companies without finding a reasonable solution to our challenge. Finally you were recommended to us by an associate. From day one you did everything in order to solve our problem. Thank you for all your help in advising us on the cleaning process as well as the correct products to use. The Mitigation procedure that you finished the project with was effective and we now are ready to move in. The efforts of Branden (one of your team members) was so efficient and over the top. Thanks again for a job well done.
Joe C. in Sun Prairie, WI
Home Advisor Review – 5 STAR
Basement Mold – 5 Star Home Advisor Review
Major Flood & Condensation Damage
Hi Randy,
I want to let you know that we were so impressed with your company’s work. We honestly didn’t expect that our home could be salvaged first of all, but for it to turn out as good as it did is unbelievable. No one would believe just how bad it was unless we showed them the before pictures.
We want to thank you for taking the time to explain to us what needed to be done in simple terms we were able to understand. And, we appreciate your honesty and integrity. When additional work and expenses weren’t necessary, you were honest and gave us the good news.
Your employee Brandon is a working machine and in spite of the heat really did a great job. Give Brandon a pat on the back from us.
After every thing is done and we have moved in, I would like to invite everyone back to just see how beautiful this house has become after the restoration.
Thank you again,
Ralph & Susan Ray
Ralph M Ray, CRNA, BSN, APN, LTC(ret), MSA
Testimonial – Flooded Basement
“Last week my sump pump failed, after a recent repair. I had spent a significant amount of money to restore my basement. The sump pump failed again last week, and the all familiar smell of water in the basement literally woke me up. Upon recommendation from another carpet cleaning company, I called Madison Property Management. I called Randy at 9:00 am on the beltline in Madison. He promised me that he’d be at my home at 5:00 pm. Not only was he there with Brandon, but they both worked until 9:00 pm to haul out carpet tile and dry wall. Sometimes you just have to trust people to do what they say they will do. Randy helped restore my basement and came back the next day to continue on his mission to help me. I honestly don’t know where I would be now without his help. Thank you Randy and Brandon. That was a late night. I truly appreciate you being there for me.”
Marsha S., Waunakee, WI
Water and Mold Damage in a Kitchen Floor
These clients had a leaking dishwasher and sink drain that had been leaking for years before they bought the home. Mold had been growing in the floor for years, unknown to them. The damage extended into the pantry, the bedroom master closet and the ceiling of the family room below.
We contained the affected areas and removed the hardwood flooring, sub-floor, cabinetry, affected drywall in the adjacent walls and ceiling below. After the proper mold mitigation and sanitizing was complete, we dried the remaining structural wood members that had been wet. We then proceeded to rebuild the kitchen by replacing the entire maple hardwood floor, cabinetry, counter tops, drywall, painting, etc. The client decided this was a the right time to make some improvements to the kitchen, so when we were done, the kitchen looked better than it had before the loss.
…….This is the Client’s thoughts after we completed the project….
Dear Randy,
I can’t thank you enough for the work you recently completed in my home. Upon realizing our dishwasher had been leaking and went unnoticed for a long time, I was horrified at how much damage this caused. The amount of mold that was under my hardwood floor and the overall scope of the unseen water damage was extremely overwhelming.
You were able to put my concerns at ease with your knowledge, professionalism, and expertise. From tearing out the floor, sub-floor, drywall, cabinetry, and basement ceiling, to the mold mitigation and the need to rebuild everything, you and Brandon were AWESOME!
I truly appreciate your assistance with my insurance company as well. Having a contractor with your credentials made the claim process much easier. I can’t tell you how much stress was relieved knowing you were there to help me through this entire process.
I relied heavily on your recommendations and to say my expectations were met is an understatement. THANK YOU, THANK YOU, THANK YOU!!!
I would recommend you to anyone that needs your service, you are a life saver!
Sincerely, Kevin McSwain, Waterford, WI
Customer Testimonial Letter – Water Leak and Mold
I want to provide a letter of recommendation for Randy Schmidt and his water and mold remediation services.
I had severe water and mold damage at a million dollar plus house purchased in Middleton. We were not living at the house at the time. A broken ice maker in the bar leaked water from the main floor into the basement for several months. There was mold in the carpet, walls and under the tiles throughout the main floor, bar and the basement.
I received 3 bids for the repair and reconstruction. Randy was by far the most knowledgeable and prepared to answer all questions and discuss next steps. He was not the least expensive but I wanted to make sure I worked with someone who could get the problem resolved most efficiently and not have to worry about future problems related to the mold.
Randy went beyond the call of duty to make sure all work was done as seamlessly as possible. To make a long story short, my wife and I were in crazy mode and we could not have been happier with Randy and his team, his communication, documentation for insurance purposes and their “I’m on it” attitude. Now for the kicker, he acted as the general contractor on all the liquor bar rebuild, tile replacement, carpeting, construction rebuild and buying and installing all new appliances including the bar fridge and ice maker.
I am absolutely convinced I made the right choice in hiring Randy. He provides top-notch knowledge and customer service that I believe could not have been matched by any other firm.
Gary Ausman, Middleton, WI
Video-Emergency Response Vehicle and Equipment
Customer Testimonial
Jocelyn Russell Miller reviewed Madison Property Restoration— 5 star
Randy and his team responded quickly to our water damage and mold situation – it was urgent due to health issues. He is very professional, easy to deal with, thorough. We recommend this business highly.