Privacy Policy

Privacy Policy for Madison Property Restoration

Last Updated: March 30, 2025

At Madison Property Restoration (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit madisonpropertyrestoration.com (the “Website”) or interact with our services. This policy complies with applicable U.S. federal and Wisconsin state laws.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Information you provide, such as your name, email address, phone number, and physical address, when you submit a contact form, request a quote, or communicate with us.
  • Automatically Collected Information: Data collected through cookies and similar technologies, including your IP address, browser type, device information, and pages visited on our Website.
  • Service-Related Information: Details about your property or restoration needs that you share with us to facilitate our services.

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries and provide restoration services.
  • To process transactions or schedule appointments.
  • To improve our Website and services.
  • To send you promotional emails or updates (with your consent, where required).
  • To comply with legal obligations, such as tax or record-keeping requirements.

3. How We Share Your Information

We do not sell your personal information. We may share your information in these cases:

  • Service Providers: With third-party vendors (e.g., payment processors, hosting providers) who assist us in operating our business, under strict confidentiality agreements.
  • Legal Requirements: If required by law, such as in response to a subpoena or to comply with Wisconsin’s data breach notification law (Wis. Stat. § 134.98).
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze Website usage, and deliver relevant content. You can manage cookie preferences through your browser settings. By continuing to use our Website, you consent to our use of cookies as described.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations (e.g., tax or warranty records), or resolve disputes. For example:

  • Contact form data may be retained for up to 3 years to follow up on service inquiries.
  • Service records may be kept for 7 years to comply with Wisconsin tax and business laws.

After this period, we securely delete or anonymize your information.

6. Your Rights

Depending on your location, you may have the following rights under U.S. and Wisconsin law:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to correct inaccurate information.
  • Deletion: Request deletion of your personal information, subject to legal exceptions (e.g., record-keeping requirements).
  • Opt-Out: Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us.

To exercise these rights, please contact us using the details below. We will respond within 30 days, as required by applicable law.

7. Data Security

We implement reasonable security measures, such as encryption and secure servers, to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly.

9. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices, and this Privacy Policy does not apply to those sites.

10. Wisconsin-Specific Information

In accordance with Wisconsin law (Wis. Stat. § 134.98), if a data breach occurs that compromises your personal information, we will notify you as required. “Personal information” under Wisconsin law includes your name combined with identifiers like Social Security numbers, driver’s license numbers, or financial account details.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated “Last Updated” date. Your continued use of the Website after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: info@madisonpropertyrestoration.com
  • Phone: (608) 467-3360
  • Address: Madison Property Restoration 4740 McFarland Court McFarland, WI 53558