I want to let you know that we were so impressed with your company’s work. We honestly didn’t expect that our home could be salvaged first of all, but for it to turn out as good as it did is unbelievable. No one would believe just how bad it was unless we showed them the before pictures.
We want to thank you for taking the time to explain to us what needed to be done in simple terms we were able to understand. And, we appreciate your honesty and integrity. When additional work and expenses weren’t necessary, you were honest and gave us the good news.
Your employee Brandon is a working machine and in spite of the heat really did a great job. Give Brandon a pat on the back from us.
After every thing is done and we have moved in, I would like to invite everyone back to just see how beautiful this house has become after the restoration.
Thank you again,
Ralph & Susan Ray
Ralph M Ray, CRNA, BSN, APN, LTC(ret), MSA
“Last week my sump pump failed, after a recent repair. I had spent a significant amount of money to restore my basement. The sump pump failed again last week, and the all familiar smell of water in the basement literally woke me up. Upon recommendation from another carpet cleaning company, I called Madison Property Management. I called Randy at 9:00 am on the beltline in Madison. He promised me that he’d be at my home at 5:00 pm. Not only was he there with Brandon, but they both worked until 9:00 pm to haul out carpet tile and dry wall. Sometimes you just have to trust people to do what they say they will do. Randy helped restore my basement and came back the next day to continue on his mission to help me. I honestly don’t know where I would be now without his help. Thank you Randy and Brandon. That was a late night. I truly appreciate you being there for me.”
Marsha S., Waunakee, WI
This letter was written by a client that be suffered a basement flood and needed us to come after hours to clean it up and start drying her home.
“Randy (and Brandon), Thanks for coming at the last minute and working your but off tonight! Please tell you family that I am forever grateful for what you’ve done tonight. I know you’re tired, and I appreciate your efforts.
Thank You Randy,
“We hired Randy Schmidt (Madison Property Restoration) to solve a moisture problem on one of our properties.
He and his help (Brandon) were very professional and thorough. Randy was very knowledgeable, shared his rationale on what he was doing, and what we needed to do to maintain. I would definitely recommend using his devices.”
– Test your sump pump by pouring water into it to see if the pump works and pumps the water out.
– Look for cracks in the walls and floors
– Clean out the window wells and put plastic covers on the window wells
-Make sure that the soil is pitched away from your home to diver the water away
-If your landscaping is made from timbers or railroad ties, make sure the water can drain out of them.
-Put down spout extenders on your down spouts to divert the water away from the house.
-Look for damaged or missing shingles that would allow water to come in.
-Clean out the gutters so the water can flow to the down spouts, instead of overflowing next to the
-Look for signs of ice damming
Randy and his team responded quickly to our water damage and mold situation – it was urgent due to health issues. He is very professional, easy to deal with, thorough. We recommend this business highly.
Great video about home foundation moisture and insulation
I want to provide a letter of recommendation for Randy Schmidt and his water and mold remediation services.
I had severe water and mold damage at a million dollar plus house purchased in Middleton. We were not living at the house at the time. A broken ice maker in the bar leaked water from the main floor into the basement for several months. There was mold in the carpet, walls and under the tiles throughout the main floor, bar and the basement.
I received 3 bids for the repair and reconstruction. Randy was by far the most knowledgeable and prepared to answer all questions and discuss next steps. He was not the least expensive but I wanted to make sure I worked with someone who could get the problem resolved most efficiently and not have to worry about future problems related to the mold.
Randy went beyond the call of duty to make sure all work was done as seamlessly as possible. To make a long story short, my wife and I were in crazy mode and we could not have been happier with Randy and his team, his communication, documentation for insurance purposes and their “I’m on it” attitude. Now for the kicker, he acted as the general contractor on all the liquor bar rebuild, tile replacement, carpeting, construction rebuild and buying and installing all new appliances including the bar fridge and ice maker.
I am absolutely convinced I made the right choice in hiring Randy. He provides top-notch knowledge and customer service that I believe could not have been matched by any other firm.
Gary Ausman, Middleton, WI